Customer reviews of Groupe Arenametrix

The implementation of an automatic sorting separating in our database our active contacts from our inactive contacts has allowed us to set up a newsletters that is more efficient and more responsible in terms of digital footprint.

Arenametrix promotes audience development and loyalty thanks to the list segmentation tool adapted to each campaign. This tool makes it easy to understand data on the profiles and behaviors of audiences.

This year, we want to continue to grow our database and gradually integrate marketing automation practices. Commercial management is also part of our plans to extend our methods to B2B.

Arenametrix is the solution that seemed to us the most suitable for the structuring of our club and the project that will bring us until the entry into the new Bauer in 2024.

Thanks to the quality of the human support and the ease of use of the software, we are allowed to engage our community in a few clicks!

The Arenametrix team frequently offers us news, strategic advice and recommendations for use. They are reactive and present on a daily basis.

I trained very quickly in the tool and then I was able to easily train my team in charge of relations with the public.

Thanks to Arenametrix, we have simplified all our processes. The automation of certain flows has allowed us to save time and be more efficient in the relationship with our licensees.

Arenametrix accompanied us on the implementation of a mapping allowing us to easily segment our audiences with our ticketing, the implementation of multi-consent and the use of marketing automation. We had positive feedback on the opening of our e-maillings, especially on the campaigns of the Journées des Plantes which pushed us to develop the multi-consent that is being implemented. Indeed we have a very wide offer for our customers and it is important for us to know our audience and to offer them content according to their interests. The first tests will be able to be done during the summer.

Thank you for this wonderful complete tool that is Arenametrix. At the Monnaie de Paris, we are very satisfied!

With Arenametrix's solution, I save half a day a week, while increasing the open rate of my mailings campaigns by 20%.

Thanks to Arenametrix we have a better control of our database. Thus, we communicate in a personalized way and have strengthened our links with the public.

Setting up Arenametrix's marketing automation scenario is a real time saver.

Through the connection between Arenametrix and Facebook, we reached new audiences similar to our existing audiences.

Wherever we are, all our teams can connect to Arenametrix to consult our stats, especially since we did not have access to our remote ticketing software.

In order to improve the interaction with our audiences, we decided to send a targeted email before each show via arenametrix's solution.

Thanks to the CRM we have a better knowledge of our audience, their geographical location and we have understood on which axes we must work: loyalty, young people and students and the effectiveness of our communication.

We use Arenametrix regularly to target audiences and send communication campaigns to our fan communities.

It is thanks to the richness of the data segmentation proposed by Arenametrix that we manage to carry out inter-event analysis.