Customer reviews of trustfolio

Responsive, Reliable, Availability, Kindness, Speedy, Efficient, Professional, Friendly

Kindness, Reliable, Friendly

Thorough, Availability, Good coaching, Reliable, Friendly, Attentive, Efficient

Attentive, Reliable, Excellent client service, Good coaching, Responsive, Experts, Professional, Friendly

Helpful, Excellent client service, Availability, Good coaching, Thorough, Attentive, Efficient, Friendly

Client-minded, Responsive, Human-sized, Helpful, Excellent client service, Competitive price, Flexible, Speedy, Reliable, Thorough, Professional, Attentive

Honesty, Good coaching, Reliable, Thorough, Simple interface, Responsive, Professional, Efficient, Friendly

Kindness, Responsive, Friendly, Attentive

Accommodating, Courtesy, Good coaching, Availability, Attentive

Simple interface, Good coaching, Professional, Attentive, Friendly

Availability, Good coaching, Professional, Attentive, Friendly

Startup friendly, SMB friendly, Great contact, Structured, Excellent client service, Relevancy, Very intuitive, Courtesy

Friendly, Attentive, Professional, Thorough, Responsive

Proactive, Availability, Kindness, Flexible, Experts, Reliable, Attentive, Friendly, Helpful, Responsive, Professional

We were looking to centralise the opinions of our participants at the end of our events and to facilitate sponsorship, all through an easy-to-use tool for our internal and external users. Trustfolio allows us to easily aggregate our customer reviews and use them in our sales prospecting! Better still, Trustfolio offers our satisfied customers the opportunity to sponsor their networks to join us and grow our community of participants!

We were looking for a solution to take into account the opinions of our B2B customers and add value to them, while making their task easier. What's also important is that we can easily publish these reviews, both on our website and on Trustfolio's website. Thanks to the ease of use, we have collected many more customer testimonials than we had before.

We wanted to enable our customers to have their say about the experience we deliver. TRUSTFOLIO not only enables this functionality but also increases engagement and reassurance.

We found out about Trustfolio through our partner brand Dad Street Food, which uses the tool. We are very satisfied with the performance of the platform, which enables us to obtain some very nice verbatims from our customers and distribute them widely. The support provided by Raphaëlle is expert, warm, challenging and attentive. A positive and rewarding recommendation is very inspiring. It's also an excellent reassurance for our customers and prospects. The tools developed by the platform make it easy to disseminate information widely, via websites, networks, digital campaigns, etc.

We were looking for a platform that was easy to use and user-friendly. We are very satisfied! The monitoring of our account as well as the news regularly put online on trustfolio sur supers!

We've been using Trustfolio for a year now with our start-up and innovative business customers. We've had a huge amount of customer feedback, which is very satisfying for our in-house teams and for talking about our business! In addition to the feedback, the Trustfolio team has been very attentive to our needs and our banking regulations.

We are delighted with our collaboration with Trustfolio. The tool is an invaluable support during our prospecting phases to illustrate and demonstrate the quality of our support. I would recommend using Trustfolio without hesitation. As well as providing support during our client meetings, Trustfolio encourages us to constantly challenge ourselves to improve our quality of service.

In our business, customer reviews are fundamental. We're in a fairly new business, and our customers don't know us, so it's very important to be able to show them what other customers in more or less identical contexts and positions have to say about us. And for that, the tool that best met our needs was Trustfolio. It's an automated system that allows us to send our clients a request for feedback at the end of each assignment, with a really high return rate. We're extremely satisfied with Trustfolio.

At Dioki, we've been using the Trustfolio platform for 18 months now and it's been a real hit ❤️. Initially, our aim was to implement a tool that would enable us to obtain feedback after each project, true to the experience ✨ The idea was then to take these customer testimonials into account in our continuous service quality improvement process. The result is: ✅ the objective was fully met ✅ and we also found many other benefits In particular, Trustfolio has enabled us to gain greater visibility, and consulting the detailed and certified reviews was decisive in the conclusion of several deals where we were in competition. We now systematically ask our customers to share their reviews and recommend us, In short, any company operating in the B2B sector that is committed to customer satisfaction should have its own Trustfolio!

Trustfolio is an essential platform for B2B companies wishing to showcase their customers' testimonials. At Dafinity, we are proud to be part of this dynamic and to have our own profile on Trustfolio. Our experiences and customer feedback, visible on our profile, are testament to the effectiveness of this customer-centric approach. The impact of Trustfolio in building trust and credibility is undeniable. I recommend Trustfolio to all B2B companies looking to highlight the positive experiences of their customers.

"Serious and efficient". These are the two main qualities that our customers recognise in MUTATIO. How do we know? Because they're the ones who say so, quite simply 😊 Asking our partners for feedback is fundamental. Firstly, because it's impossible to improve without knowing how to listen to others. And because serving your customers' interests isn't just about producing an analysis or recommendations: It's about making sure that what you do for them helps to make them better at what they do. Mutatio has chosen Trustfolio to give its customers a voice. Trustfolio is a B2B feedback platform created by two people from Lyon (although I don't know if it's their origin or their adoption 😁 ). Trustfolio's real plus is that it checks that all the reviews published on the platform are genuine - because 5 stars on Google are great, but we all know that they don't really mean anything - and it works alongside entrepreneurs and their customers to make something that's essential simple and straightforward: Expressing your opinion.

At LIGHT (formerly Scale You Up) we've found the best recommendation platform with Trustfolio 💪 Trustfolio is : 👉 an intuitive testimonial platform for both us and our clients 👉 the production of video testimonials with a real film crew, which always delights the clients who have tried it (thank you Murfy, Zenride, MIAM TECH, SQLI) 👉 a team available for customisation on request. Today, thanks to trustfolio LIGHT (formerly Scale You Up) is reassuring all its prospects with : - 38 customers in the TF loop - 4 video testimonials - 15 written testimonials - and so much more to come! Conclusion: if you're thinking about finding your customer recommendation tool: use Trustfolio.

We've always had spontaneous feedback from satisfied customers, who often recommend us informally. Until now, sharing their enthusiasm with our audience wasn't organised or easy. We now have a simple, intuitive way of soliciting and communicating these recommendations. This allows our various contacts to form an opinion on the quality of our expertise and the support they can receive.

At Histoires de Slides, we have two challenges. The first is to develop our reputation. And the second is to reassure our prospects. To do that, we've been using the Trustfolio platform for nearly two years now, and we've already surpassed 100 customer reviews. We've also installed a widget to display them on our website. We've found that feedback from our customers is very reassuring for our prospects. And it also enables us to anchor customer satisfaction in the eyes of everyone. We're very happy with that.

Gathering customer testimonials in BtoB can sometimes be time-consuming and tedious... 🤯 At Postee we use Trustfolio to simply collect our recommendations. An intuitive, practical and stylish interface, which allows us to collect our testimonials but also ask our customers to recommend us to other companies! Our results over the last year and a half : - 40 testimonials - 15 qualities recognised - Testimonial rate 53.33 - 1460 visitors to our Trustfolio - 7245 impressions on their media.

At Ad's up Consulting, we believe that word of mouth and feedback from our customers are our best business cards on a daily basis. Since our creation in 2012, we've had a lot of success stories that we wanted to promote, but didn't know how. This has now been achieved through our partnership with Trustfolio, which enables us to centralise our customer reviews. In addition to centralising and highlighting our expertise, Trustfolio also gives us a great deal of pride internally, where each recommendation is celebrated by the team behind the success. The intuitive, easy-to-use platform, the functionalities and the KPIs available are also evolving at an incredible speed (thanks, by the way, to their hard-working team who, as well as being very professional, are ultra-friendly, available and ready to listen!) In short, Trustfolio has quickly become our main MarCom lever!

A 4.7/5 rating is fine, but it's not enough in B2B, when you're offering complex services - like custom packaging. We don't handle large volumes of orders, but we do provide quality services with high added value. Conventional rating tools just don't cut it. So we found the ideal tool in Trustfolio, which is THE reference for B2B reviews. Top product and top team + French start-up (so obviously, it speaks to us). Our results: - In 1 and a half years, Trustfolio has enabled us to consolidate 54 quality customer recommendations. - They recognise 19 qualities in us, in particular our responsiveness, attentiveness, friendliness and expertise! - Our Trustfolio page generated 1,714 unique visitors - Trustfolio has enabled us to generate referrals via customer testimonials - Over the last 30 days (this is a new metric), 3 people have moved from our Trustfolio review page to our site.

We wanted to have a page that brings together the testimonials of our customers in a clear and visual way without spending too much time on it. We can collect testimonials in just a few clicks and get feedback from our customers. The support is an asset and helps us to improve.

Speedy, Friendly, Thorough, Attentive

We need to create reassurance about a product that is still relatively unknown: sound identity. We needed a trusted third party other than Google My Business. The integration of the widgets and the recommendation system on the site convinced us. Collecting recommendations is easy and customers are very receptive.

The Trustfolio platform enables us to add value to our video production agency Mazette Studio by authenticating the customer reviews we receive. This reassures prospective clients and optimises our online visibility. I therefore recommend this service to improve your e-reputation.

We were looking for a tool to help us increase our visibility. Trustfolio has enabled us to structure our approach to gathering testimonials and has made it easier to use these testimonials. Thanks to their personalised support and advice, we have already collected a good number of testimonials and we now have a well-established process that enables us to collect testimonials systematically, in a targeted and effective way. Thank you to the friendly Trustfolio team for their support, professionalism and good humour.

Trustfolio allows us to collect recommendations and testimonials from our customers in a simple and secure way. The system is fluid and intuitive for both customers and administrators. The Trustfolio teams are particularly attentive to requests. Thank you for your responsiveness.

We wanted to find a solution for collecting and certifying our customer reviews in order to reassure our prospects during the consideration phase and, more generally, to complement our outbound marketing strategy. Lots of visibility on social networks, opportunities to communicate and get back in touch with prospects (what's your news) etc. A lot of motivation in the teams following the receipt of glowing reviews from our customers.

We wanted a simple and effective recommendation solution. The Trustfolio solution completely meets our expectations. It's easy to set up and simple to use, both for our sales staff and for our customers, who are asked for their opinions. In just a few days we had a lot of feedback and positive opinions from our customers!

We needed to work on our e-reputation in a B2B environment. Simple to use, recommendations can be obtained using a variety of methods and tenacity.

We turned to Trustfolio because we were unable to put in place a truly efficient and user-friendly process for collecting customer reviews, or to guarantee the legality of these reviews. We managed to significantly increase our customer reviews thanks to Trustfolio, in particular thanks to the quality of their follow-up management module. The team is super friendly and available, and the chat system with the CSMs is very well done.

We have improved our e-notoriety thanks to Trustfolio's services. With just one click, we can now send our prospective customers a list of customer testimonials that are guaranteed to be authentic. The result: improved brand awareness, efficiency and speed. What's more, the solution is very easy to use, with very quick onboarding.

We wanted to communicate on customer satisfaction, whilst adopting an impartial stance. Trustfolio provided us with exactly the system we were looking for by guaranteeing the veracity of customer feedback. Thanks to the reviews authenticated by Trustoflio, we were able to communicate on each customer review and thus increase our reliability and reputation.

We worked with Trustfolio to obtain independent opinions. We were able to obtain opinions from our customers outside UpWork, which boosted our credibility.

We are working with Trustfolio to develop our e-reputation. We wanted to complement the review platforms we were already managing with a qualitative aspect. The Trustfolio platform is different from other review platforms in that it focuses on quality rather than quantity. That's its big strength. As far as the team is concerned, they are all very friendly and attentive. They know how to adapt to every problem, and it's a pleasure to work with them!

We needed to collect the opinions of our customers and integrate them into our showcase site. As word of mouth is very important in our markets, we needed a trusted partner to strengthen our relationship with our customers. We're very satisfied with the tool - it's efficient and intuitive, and has enabled us to reach almost all of our customers in a very short space of time. The Trustfolio teams are very attentive and know how to respond to our requests. In just a few weeks we were able to collect around a hundred recommendations and integrate them into our site in just a few minutes - that's a success!