trustfolio's customer reviews

Honesty, Good coaching, Reliable, Thorough, Simple interface, Responsive, Professional, Efficient, Friendly

We were looking to centralise the opinions of our participants at the end of our events and to facilitate sponsorship, all through an easy-to-use tool for our internal and external users. Trustfolio allows us to easily aggregate our customer reviews and use them in our sales prospecting! Better still, Trustfolio offers our satisfied customers the opportunity to sponsor their networks to join us and grow our community of participants!

We were looking for a solution to take into account the opinions of our B2B customers and add value to them, while making their task easier. What's also important is that we can easily publish these reviews, both on our website and on Trustfolio's website. Thanks to the ease of use, we have collected many more customer testimonials than we had before.

We wanted to enable our customers to have their say about the experience we deliver. TRUSTFOLIO not only enables this functionality but also increases engagement and reassurance.

In our business, customer reviews are fundamental. We're in a fairly new business, and our customers don't know us, so it's very important to be able to show them what other customers in more or less identical contexts and positions have to say about us. And for that, the tool that best met our needs was Trustfolio. It's an automated system that allows us to send our clients a request for feedback at the end of each assignment, with a really high return rate. We're extremely satisfied with Trustfolio.

At Dioki, we've been using the Trustfolio platform for 18 months now and it's been a real hit ❤️. Initially, our aim was to implement a tool that would enable us to obtain feedback after each project, true to the experience ✨ The idea was then to take these customer testimonials into account in our continuous service quality improvement process. The result is: ✅ the objective was fully met ✅ and we also found many other benefits In particular, Trustfolio has enabled us to gain greater visibility, and consulting the detailed and certified reviews was decisive in the conclusion of several deals where we were in competition. We now systematically ask our customers to share their reviews and recommend us, In short, any company operating in the B2B sector that is committed to customer satisfaction should have its own Trustfolio!

At Histoires de Slides, we have two challenges. The first is to develop our reputation. And the second is to reassure our prospects. To do that, we've been using the Trustfolio platform for nearly two years now, and we've already surpassed 100 customer reviews. We've also installed a widget to display them on our website. We've found that feedback from our customers is very reassuring for our prospects. And it also enables us to anchor customer satisfaction in the eyes of everyone. We're very happy with that.

We worked with Trustfolio to obtain independent opinions. We were able to obtain opinions from our customers outside UpWork, which boosted our credibility.

Trustfolio has enabled us to accelerate our communications approach with our ecosystem, whether it be our current clients, prospective clients or simply partners and counterparts in the PR market. The tool is simple, intuitive and effective, and the team quickly got to grips with it. We received numerous recommendations from our clients, which had the dual effect of strengthening the commitment of LEON's teams and boosting their motivation, as well as making the agency's strengths more visible. As a result, we have gradually seen more and more prospective clients convinced by our Trustfolio page and wanting to talk to us about starting a PR collaboration.

We're a digital agency renowned for the accuracy of our support and the quality of our work. We were looking for a solution that would showcase the satisfaction of our customers and enable us to affirm the strong, positive links we have forged with them. Trustfolio allows us to share our customer testimonials in a public, transparent and certified way. Certification provides us with a tool for internal communication - our teams are delighted - and external communication, as the Trustfolio ecosystem is conducive to the discovery of partners. It's also a responsible approach that encourages us to go that little bit further, and a formidable lever for prospecting. In short, it's an investment in a virtuous circle.

Our customer reviews become real selling points thanks to the Trustfolio verification system. The product is top notch and the team is very responsive! I recommend.

Trustfolio is a small software that allows you to capture the opinions of your customers and to expose these contents and these opinions on a site that certifies that it is indeed the people who had to give their opinion who gave it. It's a pretty interesting way to put a little bit of positive things in the teams, in an agency like ours. There are 34 of us, not everyone works on the same customers. It puts a little emulation internally as soon as we have a client who says something good about us. It helped to structure a little bit the process of collecting opinions which was very, very, very artisanal with us. And so, it made it possible to systematically say to ourselves "I'm going to ask my customers what they think of us". And then the best opinions will be shared with the team. They will also be shared on our site, on the networks. Compared to that the ergonomics is super well thought out to facilitate this experience there. I think this is something that is quite interesting today for boxes that would like to show much better what their customers think of them, but who do not necessarily manage to do so. So I recommend Trustfolio.

Trustfolio is a particularly innovative and appropriate solution for sharing my clients' recommendations on the web. The platform's user-friendliness means that requests can be produced very quickly and managed very easily. The teams' availability and advice are also a real plus in helping me to improve my company's visibility.

We wanted to find a simple way of automating the management of feedback and the collection of customer testimonials, while at the same time seeking to create and animate a network of ambassadors ready to recommend us. Deploying the Trustfolio solution was very simple and effective! We're delighted with the success of our first testimonial collection campaign, which went beyond our expectations. What's more, the writing of an article produced by the Trustfolio teams was also much appreciated! Finally, the developments made and planned by the product team fully meet our requirements for the automation of the recommendation section in order to animate a network of ambassadors and unite people around our service. We fully recommend Trustfolio!

We were looking to "reassure" our prospective customers that we were serious about our service. The testimonials of our existing customers seemed to us to be the best way... Not only can we effectively reassure our prospects by communicating our testimonials, but we've also had direct contact from prospects who discovered us on the Trustfolio platform... which is great!

At last, a tool that allows us to give our customers an impartial voice! The teams are responsive and determined to meet the challenges we set them, and the tool is constantly evolving to better meet our needs! We use Trustfolio to measure our customers' satisfaction at the end of each project. We then use our recommendations to demonstrate our expertise to each new prospect. Thank you Trustfolio!

Very interesting service and team at the top!

Trustfolio allows us to outsource our customer testimonials and recommendations with complete peace of mind. Their platform also allows us to distribute these messages in a simple, high-quality way, with the aim of reinforcing our image. This trusted partner gives our image credibility with prospective customers.

Trustfolio is one of our most effective ways of convincing prospective customers and showcasing our expertise. It reassures prospects.