trustfolio's customer reviews

Accommodating, Courtesy, Good coaching, Availability, Attentive

Friendly, Attentive, Professional, Thorough, Responsive

We wanted to enable our customers to have their say about the experience we deliver. TRUSTFOLIO not only enables this functionality but also increases engagement and reassurance.

At Histoires de Slides, we have two challenges. The first is to develop our reputation. And the second is to reassure our prospects. To do that, we've been using the Trustfolio platform for nearly two years now, and we've already surpassed 100 customer reviews. We've also installed a widget to display them on our website. We've found that feedback from our customers is very reassuring for our prospects. And it also enables us to anchor customer satisfaction in the eyes of everyone. We're very happy with that.

At Ad's up Consulting, we believe that word of mouth and feedback from our customers are our best business cards on a daily basis. Since our creation in 2012, we've had a lot of success stories that we wanted to promote, but didn't know how. This has now been achieved through our partnership with Trustfolio, which enables us to centralise our customer reviews. In addition to centralising and highlighting our expertise, Trustfolio also gives us a great deal of pride internally, where each recommendation is celebrated by the team behind the success. The intuitive, easy-to-use platform, the functionalities and the KPIs available are also evolving at an incredible speed (thanks, by the way, to their hard-working team who, as well as being very professional, are ultra-friendly, available and ready to listen!) In short, Trustfolio has quickly become our main MarCom lever!

Trustfolio is a booster of trust and therefore of business. All teams are motivated by receiving testimonials and soliciting new ones. The service and customer advisors are at the top.

Trustfolio has enabled us to accelerate our communications approach with our ecosystem, whether it be our current clients, prospective clients or simply partners and counterparts in the PR market. The tool is simple, intuitive and effective, and the team quickly got to grips with it. We received numerous recommendations from our clients, which had the dual effect of strengthening the commitment of LEON's teams and boosting their motivation, as well as making the agency's strengths more visible. As a result, we have gradually seen more and more prospective clients convinced by our Trustfolio page and wanting to talk to us about starting a PR collaboration.

A team at the top, always available and super friendly! A must for marketing actions!

We were looking for new tools to support our new sales strategy. We already rely heavily on word of mouth, as we have a good relationship with our customers. Trustfolio is therefore an ideal tool as it allows us to reinforce this word-of-mouth effect and to digitise it. We've had some very good feedback and dozens of quality reviews that have valued our work and our customer relations, and all our customers have played along. We were one of the most recommended companies on Trustfolio in 2019 and that's great!

We work daily with Trustfolio to collect the recommendations of our customers after our services. Trustfolio is an ideal platform for getting recommendations. The Trustfolio team is always available, responsive and pleasant, it is a real pleasure to work with them!

We needed to publicise our customers' satisfaction with our services. Thanks to Trustfolio we can reassure potential customers and improve our conversion rate.

Simple interface, Speedy, Friendly, Thorough, Attentive, Efficient, Professional

Our customer reviews become real selling points thanks to the Trustfolio verification system. The product is top notch and the team is very responsive! I recommend.

Trustfolio is a small software that allows you to capture the opinions of your customers and to expose these contents and these opinions on a site that certifies that it is indeed the people who had to give their opinion who gave it. It's a pretty interesting way to put a little bit of positive things in the teams, in an agency like ours. There are 34 of us, not everyone works on the same customers. It puts a little emulation internally as soon as we have a client who says something good about us. It helped to structure a little bit the process of collecting opinions which was very, very, very artisanal with us. And so, it made it possible to systematically say to ourselves "I'm going to ask my customers what they think of us". And then the best opinions will be shared with the team. They will also be shared on our site, on the networks. Compared to that the ergonomics is super well thought out to facilitate this experience there. I think this is something that is quite interesting today for boxes that would like to show much better what their customers think of them, but who do not necessarily manage to do so. So I recommend Trustfolio.

At last, a tool that allows us to give our customers an impartial voice! The teams are responsive and determined to meet the challenges we set them, and the tool is constantly evolving to better meet our needs! We use Trustfolio to measure our customers' satisfaction at the end of each project. We then use our recommendations to demonstrate our expertise to each new prospect. Thank you Trustfolio!

We hadn't yet developed the visibility of our customers' recommendations and testimonials. Trustfolio has been supporting us in this process for almost 3 years now, and it's a valuable tool on a daily basis. The platform gives us great visibility within the ecosystem in which we operate and allows us to easily present the satisfaction of our customers to our prospects. Thank you Trustfolio, we're delighted to have been one of the first to place our trust in you!