Customer reviews of Spark

Whether in the permanent optimization of our campaigns or when we are faced with a bug. Our Growth Manager is reachable and responsive. Our campaigns are optimized and testing is always welcome. They allow us to have better results and to answer our questions quickly.

Responsive and professional.

We were starting from scratch when we decided to collaborate with Spark. We were very well accompanied with a lot of pedagogy and it was very pleasant! Our account was not easy to manage and the team redoubled their efforts to come up with new ideas, thank you Spark! . We gained notoriety on the networks, which was one of our goals!!

Need to recruit a hundred apprentice roofers / masons all over France through different acquisition channels and understand which channels are the most effective. Recruitment goal achieved with a good vision of the most interesting channels for us to use in the future.

I wanted to adopt a much more roist approach and have a better visibility on the performance of my acquisition campaigns. Spark is fully in line with this approach: - Implementation of data visualization tools allowing a real-time view of campaign performance - Roiste approach with continuous test and learn to optimize our campaigns - Transparency in the exchanges concerning the actions carried out. The restructuring of our accounts has doubled the ROI of our campaigns on the French market and reduced the CAC by -40%.

For me, the three strengths of Spark are their process, their responsiveness and also the fact that they were a force of proposal throughout the collaboration. My name is Laurent, I work at Greenly, a company that democratizes the carbon footprint of companies, and I am in charge of the various topics related to Greenly's growth, for example on lead acquisition and customer retention. So we had several problems. It was mainly the fact that we didn't have the internal resources to conduct different tests on different acquisition channels. This is the reason why we wanted to call on Spark to benefit from their expertise, their support on several B2B customers to do tests on outbound channels, such as LinkedIn and Facebook, which we did not necessarily master internally. They made it possible to set up high-frequency tests to check if the channels were really of interest to us and were growth-promoting. To answer this problem, Spark presented us with a roadmap to set up tests on the entire funnel to the bottom of the funnel. What we tried to do was really generate leads and generate meetings with the various salespeople. To measure the success of the campaigns we will look at two indicators. The first is MQL, so the number of Marketing Qualified Leads brought by the different campaigns that are high funnel and also the indicators concerning the different leads. So there, it's really the people who will go to your website and who will fill out your demo request form. First of all, our first goal was to bring traffic to our website. Once that was the case the idea, it was to convert better, so to test different value propositions on our landings pages. And for that, they made UI models that allowed us to set up a battery of tests and generate more conversions on the Internet. The second part is on internationalization. We just made a series A so we are targeting the markets in the UK and the United States. They allowed us to start implementing Ads and a digital strategy to start getting leads in the US market via paid channels. For me, Spark's strength comes down to their process. They listened to our needs. Their second strength really relies on their responsiveness. And thirdly, I would say that it is the fact that they were force of proposal on the strategies of the auctions, on the creations, on the Ads, to generate original campaigns that can have good results and that perform.

Many tests conducted with pragmatism. Structuring and launching the account Optimization and opening of new strategies. Responsive and proactive teams. A real optimization of the performance / cost couple at the appointment

We called on Spark to support us in the creation and monitoring of our digital campaigns (Google Ads, Facebook, Linkedin, Bing ...) . This has allowed us to establish our online presence and make ourselves known more widely with audience segments inaccessible via other channels.

The Sparks team helped us develop our visibility on the web in record time by operating different levers: SEA, SMO. +50% traffic on our website with a good return on investment of our various campaigns

We worked with Pierre on the basics of SEO in order to be able to launch our e-commerce site with full knowledge of the facts. We were thus able to understand the basic vocabulary, the theoretical bases and then the application on a practical case. Thanks to this training we will be able to better position ourselves on the SEO subject. Pierre was a great trainer: very pedagogue, using many illustrated examples to allow us to better understand the points discussed. I 100% recommend this training for all companies wishing to better understand seo issues! Another big thank you to Pierre.

SEO training, as part of the design of an e-commerce site. The marketing teams of our establishment needed to have a better understanding of the subject. The presentation was very rich in terms of examples, the support extremely well designed and adapted to our expectations. The case of our creation of e-commerce site was also a guideline of good practices to adopt.

SPARK accompanied us on the SEA strategy, we had the objective of increasing our sales, while maintaining a good ROAS. The objective was also to stabilize our sales, for a better internal organization. SPARK and in particular Nouhayla who accompanies us is pro active, which allowed the implementation of targeted campaigns at the right time. Several new campaigns have been created, more specific campaigns. Our sales were generally able to stabilize, which is a positive point.

We called on Spark to set up and manage our Google and Facebook campaigns when Upway launched in France and then in Belgium. The campaigns set up by Spark represent a significant part of the traffic and conversions on our site. The team (which is very friendly) is constantly looking to increase performance which allows us to lower our acquisition cost every month. Thanks to this, the French campaigns were able to be declined in several languages internationally with great efficiency from the week of launch.

We were in the process of launching our app and we used Spark to expand the number of users. Increase in the number of app users.

Go to market, from preparation to launch itself. Two main axes, Google Ads and GB/Instagram in paid. Multiplicity of strategies, improvement of flows in the conversion funnel, pragmatic and data-driven approach

We worked on the entire structuring of our Google and Bing account, and also on all the semantic part to clean and optimize. Each project was treated with rigor, analysis and performance. If the tests or results were inconclusive then they always have recommendations, or either they are honest to tell you that you simply have to stop. Also, what is very appreciable coming from Spark is that they work in depth and in detail, and this is not the case for every agency. Not to mention the good mood during our meetings.

We wanted to challenge our former agency and decided to entrust Spark with all our online acquisition channels following a very well conducted audit. Our consultants understand our business challenges and our business dynamics. They constantly align campaign optimizations according to our objectives and are a force for proposal. Today we have launched several new levers with Spark and the customized reporting dashboard they have set up allows us to better understand our acquisition. The team is very responsive, knowledgeable and friendly. It's a pleasure to work with them!

We started the collaboration with a complete audit of our site fbk-conseils.ch in order to improve SEO performance: Technical Audit, Semantic Audit, Netlinking Audit. This allowed us to highlight the source of various problems that we were able to correct by continuing our collaboration with SPARK. SEO performance is the result of long-term work. It is necessary to be patient and well guided as SPARK told us. Thanks to their support to build a consistent strategy at the level of positioning on google's SERP. After a few months of collaboration we are already seeing a clear improvement. Thank you SPARK!

We needed to work on the quality of our acquisition campaigns. We are very happy with the quality of the work done by Sami and the rest of the team.

Management of Google ads campaigns on our 2 accounts. Gain in performance and profitability, increased presence and brand knowledge in a highly competitive and niche market.

Today we have a portfolio of products distributed only online. Spark supports us in our digital acquisition campaigns and participates in generating qualified traffic on our e-commerce platform. Despite a decrease in the budget on our part, Spark managed to optimize our Facebook and Google Ads investments. Today, our KPIs are better and our ROAS is improving month by month.

We were able to diversify our advertising levers and set up new campaigns corresponding to different entry keys with the aim of expanding our sales funnel and our levers. Initially only 2 to 4 campaigns ran on facebook. We are now at 10 campaigns. We have set up an optimal organization to follow as closely as possible the tests that we launch each month for each campaign. The management of external advertising allowed us to refocus on other projects. The expertise to manage budgets, the performance of campaigns has allowed us to increase our sales, better understand user tracking, and diversify our acquisition levers.

Our goal at Les Points Roses is to recruit Ambassadors (home sellers). To achieve this goal, we have focused on improving our SEA strategy. Campaign that was in decline before our collaboration with Spark. - Better management of expenses on campaigns - Budget optimization - Increase in the number of leads / improvement of CAC and CR > In-fine better brand visibility

We have been working with Spark and more particularly with Clément Gaudin for several months on the management of our campaigns. The monitoring, piloting and analysis are reliable and of very good quality. We have always had relevant recommendations and adjustments to improve the performance of our ads. We recommend their service with their eyes closed!. We managed to get a lot of conversions on the campaigns they drove.

We needed a team specialized in paid acquisition to improve our CAC and ROAS. We managed to maintain costs and performance despite an upward price environment. I particularly appreciated the creativity and strategic vision.

We have taken training to improve our knowledge of Facebook Ads. Quality training. We will be able to put into practice the recommendations to maximize our performance on this lever.

We lacked visibility into the performance of our various levers, with a follow-up that was both concise and effective to detect problems. Very good performance monitoring, excellent responsiveness to various requests and unforeseen events, and good progress in our figures despite a significant increase in budget that has managed to be well absorbed. I have every confidence in Spark and their motivation to make us achieve our goals. Growth in all our indicators: CPI, CPSU, CPA, with a great focus on in-app events that are the most business generating. Good advice and expertise that also allowed us to test new levers with nice surprises.

Spark accompanied me on the implementation of advertising campaigns on social networks. Spark's work and regular monitoring allowed me to focus on my activity and the development of my company.

Support for the launch of a DNVB brand in a very competitive world. Our challenge beyond emerging was to control our acquisition costs as well as to better understand our core target. Significant optimization of the acquisition cost with a controlled budget.

We worked on an SEO audit and recommendations to improve our performance in France and abroad. No results yet at this stage

Spark accompanied us in the launch of our brand of tights, on the Facebook Ads and Google Ads levers. From the beginning we appreciated the expertise, responsiveness and sympathy of the team.

We wanted to rely on a reliable agency to manage our Google Ads and LinkedIn Ads campaigns. The first campaigns were able to be deployed quickly and the Spark team was able to react effectively when technical problems appeared. Our contacts at Spark are accessible and we were able to benefit from their good advice throughout the collaboration.

Spark accompanies us in the management of our adwords campaigns, they are force of proposal, understand our market well and are serious in the follow-up of our accounts. The results do not reflect the work done in a highly competitive market. We still managed to launch some successful campaigns on both B2C and B2B with ups and downs. Very receptive and responsive to returns, Sami is constantly in a desire to improve the existing.

Spark accompanies us brilliantly in terms of SEM.

Creation and management of SEA campaigns and social networks. Performance improvement, synthetic reporting. Testing new acquisition channels

Objective: Change of SEA service provider. We were satisfied with our previous SEA agency, but I have to say that we were amazed by the technical quality of spark. We have reviewed everything to integrate a real fund strategy perfectly adapted to our company. The results are already very encouraging (decline in CPCs and CACs), despite a very deep overhaul of our SEA program (ROAS, change of tags, etc!)) In short, mind-blowing!

Spark supports us throughout our online acquisition across all channels. Spark has allowed us to optimize our acquisition costs while significantly increasing our online spending, and to diversify across many platforms. The team is very responsive, attentive and expert on its subjects. It's a pleasure to work with them!

We work together mainly on advertising on Google. We had very good results with ROAS always above 4.

We are working with Spark on the weekly implementation of our Facebook & Insta Ads. We were looking for an agency that would allow us to save time to optimize ads, offer targeting and powerful tools, and regularly check the account. Spark totally met our expectations! . The ads are very well optimized, a regular watch is made on the account. We have saved a lot of time internally to focus on other issues and let Ads professionals optimize our advertising and be a force of proposal.

We called on Spark both for consulting on digital issues (impact of iOS14 in app marketing, comparative performance between countries, paid search, remarketing ...), and on campaign management during a peak of activity. Spark was able to support us on our acquisition issues in app marketing, helping us develop new channels and having a critical look at our current performance. We come out of it with solid recommendations that will allow us to improve our performance over time. Spark has also been able to approach our attribution issues in a very analytical way, allowing us to evolve our performance measurement systems.

We needed to generate as many leads as possible through advertising campaigns. We have seen an almost constant increase since the beginning of our collaboration with Spark. Their advice has allowed us to become efficient and improve the quality of our application.

Spark manages our online acquisition Facebook and Google. The Marketing team saves a lot of time. Performance is growing

We wanted to test the effectiveness of our Ads, a subject on which we had been working without much success for several months. Spark took charge of the subject very well and steered it towards achieving quick results. After a few days we already had an efficiency tracking system, and then we quickly saw the conversions coming.

Faced with seasonality in the accounting market, the agency has been able to cope by maintaining the same pace of acquisition of new customers. Perfect for healthy growth. 10% growth in new customers each month.

Spark supports us in the development and optimization of our Paid Social campaigns as well as in the implementation of several A/B tests. Their teams are very responsive to the implementation of many projects and are experts in achieving the performance that we objectify. Development of previously untapped audiences and optimization of efficient campaigns to achieve our objectives. In addition, Spark is a source of expertise and learning for our teams, which is greatly appreciated given the challenges of the lever and its potential.

In 2020, we managed to halve our acquisition cost, in a context that was obviously rather favorable to online, but nevertheless it remains extremely impressive and in addition, we talk about that. We were in a logic of double-digit growth, so we are really hyper satisfied. Hello everyone I am Robin Caillaud from SlipFrançais, I am in charge of E-commerce as a whole. So today, we have the chance to welcome you to Slip Français, a responsible textile company that has existed for 10 years and whose objective is to reinvent with panache the French textile industry. This includes two things reducing the impact on the environment and creating jobs and value in France. Today, the Slip Français is not just a men's underwear company. We also offer women, mixed and children, and also swimsuits, ready-to-wear, accessories. We created ourselves on the web and little by little, we opened physical shops. From the beginning, we were experts in social networks and online acquisition and in the end, we came to the conclusion that we had to surround ourselves with better and specialized players in the field. Seen as things have evolved in particular over the last three or four years, where acquisition costs have increased enormously. So, we decided to rely on this Spark. We were looking to have a kind of extension of the team and in fact, they really helped us from the start, even if, originally, it was more of a collaboration that was intended to be ephemeral. So we did a big audit. The account has been thoroughly restructured, particularly at the level of creative ascetics and audiences. And then, little by little, we realized, with the collaboration that we managed to set up the relationship of trust, the effectiveness of dashboarding, the productivity of feedback, in particular. We managed to go beyond this ephemeral collaboration and make it sustainable because we have been working with them for a year and a half now. And now, we are in a phase of development and optimization of the account. Spark for us, today, it is the ideal partner to have an ambitious acquisition strategy in the long term, with both dashboarding and support at the top.

We are working with Spark on our acquisition strategy. They advise us on the entire strat and accompany us on the publication of sponso, on all platforms, and give us a weekly numerical analysis on performance, improvements and others. We've seen a real difference since we've been working with Spark. It is a very efficient, responsive and above all very friendly team. Highly recommend!

Spark accompanied us on the implementation of our SEA/SEM strategy. Very satisfied with their level of follow-up, their rigor, responsiveness and expertise on the subject! They are always very attentive and available.

Google Ads campaigns on our Master Online programs. Good campaign performance in general, gradual improvement over time, shared recommendations to further improve results.

We called on Spark to improve the visibility of our site on search engines, which has been steadily declining for several months. They knew how to make us very nice proposals, and we obtained great results by implementing them, after a few weeks already (to be continued!)