Customer reviews of Actuelburo

We worked on the business software and on bringing invoices up to standard. Always ready to listen, responsive and solutions are provided.

Pleasant, Thorough, Speedy, Client-minded, Responsive, Efficient

Functionality and lack of information about my job. In daily use

Managing our stock and learning the new software . The results are conclusive because we understood quite easily thanks to a clear and precise explanation.

Importing external entry files into the accounting system, needing information to regularise a bad file integration. Integration OK but my manipulations generated accounts to be created that I can't delete because information was created in a zone that prevents deletion.

Your initial needs : Your opinion of the solutions implemented : Your opinion of the human support :

The project involved overhauling our entire IT system, replacing all our IT tools and networking our teams and 4 tourist information offices. The result is satisfactory, and we followed Actuelburo's recommendations. Fast, efficient after-sales service.

Adding bank details to customer invoices, problems opening software, etc.

BATIGEST SAGE COMPTABILITE. We have achieved our objective

IMPLEMENTATION OF PAYROLL SOFTWARE. SAVE TIME IN DRAWING UP PAY SLIPS

. A highly professional, responsive and competent team with excellent interpersonal skills.

Our first collaboration consisted of a short training session to get to grips with the software, which took place at my office over 3 half-days. The trainer was clever enough to adapt to my level (which was low), and it was easy for me to get to grips with the software. I'm a small company with simple, basic needs. When I needed assistance with a software problem, the answer was always given quickly and efficiently. The same was true for transferring the software from one workstation to another when we replaced our computer equipment.

Changing our main workstation. The work, which was scheduled to take at least 4 hours, was finally completed in 3, because the preparation beforehand had been thorough. What's more, all the peripheral settings and parameters worked right first time!

Mainly on EBP Paye. Solving problems related to the software or its use.

Outstanding practice questions, clear and precise answers. more responsive work thanks to the advice given

Commercial software.

Computerisation of the structure, renewal of computer equipment and installation of new management and accounting software. A well-balanced proposal for small organisations, with simplicity and low costs. Efficient and available trainers. Good business knowledge.

Trustworthy, Experts, Good coaching, Very good relational skills, Pleasant, Skillness, Efficient, Attentive, Speedy, Thorough, Reliable, Flexible, Responsive, Friendly

Together with Actuelburo, we set up the company's payroll software. Together we also optimised the BATIGEST software and Actuelburo also trained us on the software. Every time we've had problems with the software, Actuelburo has been very responsive and dealt with the various issues very quickly. So we've optimised our way of working, saving time and making our work more comfortable.

RAS.

I was afraid of hacking so we opted for antivirus and backup. Very good advice on accounting software and estimates and invoices. You were super professional in setting up all the necessary equipment: computer, screen, printer, tower. Great advice and a lot of patience. Perfect listening skills to update the software. Maintenance contract adopted and very practical. AT THE TOP.

batigest software training, updates. effective training, intuitive software, responsive support

Batigest. Problem solved quickly. Responsiveness on the server when we have connection problems.

on problems connecting to BATIGEST. speed and solution during the call

We have implemented batigest connect. We have achieved our objective

The sales and IT teams are very good.

We changed the version of BATIGEST and I received training in its use. I discovered the features of the new software and I'm using it to its full potential.

reorganisation of the software.

Thorough

Improved use of Batigest Improved email management.

We didn't have a quotation/invoice software package a few years ago, so it had to be set up. We are now up to date with the implementation of Batigest. Actuelburo was responsive and competitive.

Redesign/revision of our e-commerce and information website. Making our site more efficient while simplifying it. We are in the process of achieving the objectives we had set ourselves. However, the amount of information to be integrated into the site was much greater than we had anticipated and, on the other hand, the new site allows us to increase this amount of information even further, which I have learnt to manage thanks to the very educational advice of Antony and Sébastien.

In general, we contact you with requests for improvements to the BATIGEST software that are specific to our work or to a customer request. The latest project is the installation of the SAGE 50 software, which is a real time-saver for me. For BATIGEST, the solution to the problem of the moment is given at the instant t, hence immediate satisfaction. For SAGE, as stated above, it saves me time in my organisation.

Switch from Sage to EBP for management and accounting, in November 2021 Training for myself on EBP Compta software, when I arrived in early 2023. The switchover was a success, with a few minor problems that were quickly resolved. Good training on our premises on EBP Compta

We set up quotation/invoice software with site monitoring, with the option of adding a schedule and stock management via a handheld shower. The software was set up for quotations/invoices/worksite monitoring, and we were directed to suitable companies for requests they couldn't meet.

We called on ACTUELBURO to set up BATIGEST site monitoring, an invoicing estimate software package that was more comprehensive and better suited to the company's development than the software we had been using until then. We received excellent support, from the software demonstration to training, and above all in terms of follow-up and after-sales service. The people we spoke to were attentive and very responsive.

On the SAGE BATIGEST software with Anne Garconnet & Pierre MALEZ only. They are very competent people, Anne is a specialist in her field, a mastery of the software that is becoming rare these days! Very pleasant, reactive as much as possible with her very busy schedule which doesn't surprise me given her competence. But I'd rather wait than have someone else.

on the implementation of BATIGEST, SAGE PAIE. The transition between the software went very smoothly thanks to the excellent organisation and skills of the people involved. Excellent interpersonal skills!

software updates. responsiveness in responding to quotations

Experts, Trustworthy, Good coaching, Skillness, Very good relational skills, Helpful, Reliable, Pleasant, Efficient, Attentive, Friendly, Speedy, Flexible, Thorough, Responsive

We use BATIGEST Connect software. Upgrade training on BATIGEST Connect. Presentation of the software, basic settings and how it works. Reflection on adapting the company's processes and the software to achieve a functional system. In a second phase, more advanced training on quantity surveys, works, site and stock monitoring and resource allocation. Very relevant training given by a qualified technician with a perfect command of his subject. Discovered a large number of little tricks and solutions to make day-to-day tasks easier by reducing data entry times. The training brought us up to speed and gave us confidence in our day-to-day use, as well as an insight into the possibilities of adapting processes to simplify and monitor them.

BATIGEST software Network and security . We have simplified our tasks so that we can concentrate on the essentials.

BLOCKING CERTAIN BATIGEST FUNCTIONS UNDERSTANDING AND CONFIGURING THE SOFTWARE. WE SOLVED OUR PROBLEMS AND ACQUIRED MORE KNOWLEDGE OF THE SOFTWARE WHICH HAS LED US TO MAKE BETTER USE OF THE SOFTWARE. WE WERE ABLE TO DEVELOP CERTAIN ANALYSES.

addition of General Terms and Conditions in the quote - addition of collaborators.

On the rental of several copiers. very competitive and reacif

Updating our software. Setting up analysis reports. We are developing our skills and this has helped to create harmony between the various departments.

Takeover of our IT base to upgrade to Batigest connect with the advice and application of integrating the Tarifeo software. Installation of external back-up on computer workstations. Support in replacing the printer, with assistance in returning the old printer to the carrier at the end of the rental period. Time saving and peace of mind for outsourced back-ups, time saving with the integration of sage tarif into the database, good follow-up with the open ticket system for each maintenance request.

We drew up a 'charter' of our needs in terms of sales follow-up, and then the Golfiem technician, Sébastien Schunck, suggested a CRM and drew up a quote. He adapted the tool to our needs and uses. He listened very carefully to our needs, and the CRM he proposed suited us completely. He optimised the solutions he proposed. He's very pleasant to deal with. We've saved a considerable amount of time in our sales follow-up. We hardly produce any paper documents any more. Our responsiveness has improved.

Sébastien Schunck, who is in charge of webmarketing, was able to meet my expectations. My day-to-day workflow was very efficient. The administrative work was quick and organised.

I'm very happy with the large pool of skills, which means that having already established a good relationship with certain departments, I'm able to include them in new calls for tenders, which they often win.