Customer reviews of Actuelburo

Efficient, Reliable, Attentive, Thorough, Speedy, Responsive, Friendly

Our company was the victim of a cyber attack on 21 December last... yes, just before Christmas, putting the company in serious difficulty. ActuelBuro was there for us at a time of intense stress, and even during the festive period, our technicians were able to intervene quickly and competently to get the company up and running again. The result is a new server that's up and running, and an IT department that listens to questions big and small, and is competent and efficient.

I had a printing requirement. Sébastien LAFON and Actuelburo offered me a solution within a controlled budget with professional services, all with great responsiveness. The contract is ongoing, I have been able to recommend Sébastien LAFON to my colleagues and hope to continue working together for as long as possible! Thank you

BATIGEST.

We called on ActuelBuro to equip the school's classrooms with VPIs. We met a team that listened to us and advised us on the right choices for both the equipment and the layout of the classrooms. The VPIs have been installed and the teachers are very satisfied with the quality and ease of use.

Site wordpress.

Attentive, Client-minded, Efficient, Very good relational skills, Thorough, Friendly, Responsive

Creation of a website. Good support throughout the project, the finished website met my expectations.

Very efficient team, good advice following the Spigao software proposal (saving time when looking for invitations to tender).

purchase of photocopier. deadlines met

Equipment, maintenance and after-sales service for telephony and IT. Responsive, attentive and competent staff.

we worked on changing my hardware and migrating my software. I'm more efficient in my day-to-day work because it's quicker and more functional.

Thanks to the electronic document management software set up with Sébastien Lafon and Actuelburo, we can automatically recognise our invoices and spend less time looking for them. It's simpler and recognition rates improve over time. The monitoring and time spent on deployment means we can be autonomous and spend more time on higher added-value tasks. Considerable time saved on document retrieval. Faster accounting entry. More pleasant working conditions for our accountants. It's simple, fast and efficient.

Software changes. Fast, bug-free start-up

Updating your payroll software. My software is up to date, my pay and dsn validated

Problem of scanning documents in order to be able to separate them, reunite them and integrate them into another document. Actuelburo looked for software that would allow us to carry out the various actions and scan all the documents, separating them from the outset.

Replacement of the company's fleet of photocopiers following dissatisfaction with the existing service provider. Quick to assess our needs and then to install the equipment. Total management of all administrative procedures.

Well suited to our requirements. Responsive and competent RAS

We worked together on the choice and installation of connected interactive screens and video projectors, and the use of wide-angle cameras to facilitate the deployment of our distance learning courses. We also rely on Actuelburo to monitor our network infrastructure. Quality equipment, customer satisfaction with the quality of the tools that equip our classrooms and make a real difference.

we were faced with the problem of terminating our contract with the software publisher.

We needed to change our accounting software and hardware. The entire Actuelburo team was able to offer us solutions tailored to our business and within a more than reasonable timeframe. We appreciated the responsiveness of everyone at Actuelburo in providing and installing the equipment, and in organising the training to help us get to grips with the new software, despite the tight schedule. In addition to the professionalism of the whole team, we would like to emphasise the friendliness and patience of everyone involved. Thank you

Copier: very good. Copier that works very well.

Thanks to Franck Solhonne, our contact person, who is always efficient and responsive! The installation is efficient and adapted to our structure.

Change of accounting software + request for help with payroll software. Good training, attentive, available and very responsive when we have a problem to solve. This saves us time and makes us more efficient.

Actuelburo is working with us on the computer and photocopier equipment for our Lescar branch. Having a single company in charge of IT and office equipment saves time for the Lescar team. We've been working with Actuelburo for many years. This long collaboration has enabled us to establish a relationship of trust with their staff. During the recent replacement of our photocopier, we were able to appreciate their responsiveness. By listening to our needs, they were able to offer us a product that fully met our requirements and also saved us time in managing document archiving.

RAS. RAS

Copier fleet Digital screen PC renewal . The objectives were achieved on time

We called on Actuelburo to change a copier. We are waiting to receive it.

Actuelburo has been helping us with our copiers for a very long time. Their technicians are very efficient and attentive to our needs. relevant response to demand

Actuelburo helped us set up an electronic signature solution. The tool is intuitive and easy to use, and was quickly put in place with good support.

Thorough

We were supported in migrating to Batigest Connect. The migration was a success. Our team has been trained in the new tools.

We worked on a supervision solution, printing solutions and securing our infrastructure and backups. Actuelburo provided us with solutions tailored to the needs of our organisation. Supervision, for example, is a great help in managing our IT infrastructure, which is spread over several geographical sites.

We were assisted in replacing the Batigest software with the latest version, as well as the computer hardware. We are really very satisfied with the seriousness and the contact with the various people involved.

Actuelburo helps us with : - Microsoft outlook - Dropbox - Remote connection topics . We can now use several media in several locations and access data in real time, which saves us time and makes our files more reliable.

Actuelburo helped us with a training programme on EBP software. Result: a good analysis of our situation within the company. Quick and appropriate implementation of the training. The team listened attentively, both to the training and to the question of administrative follow-up.

Actuelburo was able to provide us with all its expertise and support in creating our website. The result lives up to our expectations. Our site fully meets our expectations. The site is very intuitive to use. Actuelburo's availability means we can update the content regularly.

Actuelburo helped us with a SAGE50 training course.

Reliable, Experts, Trustworthy, Creative, Attentive, Responsive, Efficient, Speedy, Thorough, Friendly, Flexible

Responsive, Trustworthy, Attentive

Actuelburo helped us with : - Improving the efficiency of the company's general IT system - Implementation of OPEN BEE - Improving the use of BATIGEST - Setting up the Accounts/Batigest interface - Upgrading to BATIGEST. - OPEN BEE

Actuelburo helped us with our : - Phone fleet - Acquisition of computer and telephone equipment - Computer maintenance - Copiers. Their responses are tailored to our needs.

Actuelburo helped us with : - facilities management - wifi installation - replacing the equipment. The results are in line with our expectations.

Actuelburo helped us restructure the company's IT department and install and start using new accounting software. We had nothing to complain about, they listened to us and were competent with both the software and the hardware.

We had a problem with the compatibility between a machine and our old operating system, which we couldn't change. Thanks to Actuelburo, a solution to this problem has been found!

Trustworthy, Attentive, Thorough, Friendly, Flexible

Actuelburo helped us replace a copier. Overall: Fast, responsive, new equipment and local staff.

We've been partners with Actuelburo for some time now, in the development of various projects such as telephony, copiers and upgrades to our IT infrastructure. The team is always ready to listen before, during and after implementation. The expertise of Actuelburo's staff in the various fields, together with a study of needs upstream of projects, generally enables us to achieve the expected results.

Following a follow-up problem with our previous service provider, we called on Mr Solhonne from Actuelburo, who provided us with his best expertise for our printing needs. The KONICA MINOLTA solution he proposed enabled us to work more efficiently while making savings on our operating budget.

ActuelBureau supplies us with photocopiers and their consumables, installs and maintains them. The equipment offered is high-performance and meets our needs, and we benefit from advice on use and serious follow-up.