We drew up a 'charter' of our needs in terms of sales follow-up, and then the Golfiem technician, Sébastien Schunck, suggested a CRM and drew up a quote. He adapted the tool to our needs and uses. He listened very carefully to our needs, and the CRM he proposed suited us completely. He optimised the solutions he proposed. He's very pleasant to deal with. We've saved a considerable amount of time in our sales follow-up. We hardly produce any paper documents any more. Our responsiveness has improved.
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