Customer reviews of Taqt

Installation of a tablet to monitor daily services . easy to check in, clear for the end customer (visual)

Clear, precise traceability. Reliable traceability

Satisfying end customer needs. A few difficulties getting started, but as soon as the right person was on the line, it was easy and clear.

Installation of Taqt terminals in the washrooms of Nice airport's terminal 1 to measure customer satisfaction and the time clocking of cleaning staff. Transparency of services, easy check-in, interaction and responsiveness, connected information, etc.

We need to document cleaning in restricted areas for food safety reasons. A much more robust solution than sign-in sheets, reactivity, greater transparency and better monitoring.

For my department, we needed a tool that would enable us to record the arrival and departure of staff on site. The aim was to limit telephone calls and monitor hours worked. The Taqt system is very easy to use, both for editing badges, monitoring and for users. By updating the data at short, regular intervals, we can keep track of our staff in real time.

Thorough, Friendly, Excellent client service, Speedy, Efficient, Very good relational skills, Experts, Professional, Great contact, Attentive, Responsive

Sales proposal customer service logistics consulting. Expertise time saving responsiveness to end customers

traceability sanitary passage. traceability

when faced with problems of absenteeism, they were able to provide us with an effective solution for monitoring our employees. easing tensions with our customers over the attendance concerns of our agents.

Flexible, Friendly, Very good relational skills, Attentive

Need to dematerialise service clocking and report anomalies. Need for a connected object "marketed by GSF". TAQT responded perfectly to our needs, demonstrating responsiveness and support in deploying the solution. Customer relations follow-up and search for solutions to problems encountered

Super. Nothing to say. Very good.

Terminal TAQT One both Satisfaction but incident report.

Every time I call with a problem it is resolved very quickly. I have Taqts on 3 sites, no worries.

We implemented the TAQT solution on an industrial site (among others) to monitor the presence of employees on site. The simple, intuitive use of the boxes has made it possible to gain greater transparency regarding cleaning operations and to access data on cleaning services from the online interface, which is easily accessible and comprehensive.

Reliable, Very good relational skills, Thorough, Attentive, Excellent client service, Speedy, Great contact, Efficient, Responsive

We've worked together on several projects for openings, on programming and on monitoring traceability feedback. Time-saving, easy to check, responsive.

An excellent tool for health checks during on-call services. Transparency and quality feedback when the network allows it.

Find out quickly and efficiently whether customers are satisfied with our service. Eliminates the need for paper-based satisfaction surveys. Quick results!

Implementation of TaqtOne Traceability in a hospital by customising the front panel buttons to meet the site's needs as closely as possible. The Taqt solution enables services to be tracked and data to be viewed in real time.

We wanted to set up a traceability tool for visits to our customers' washrooms. We wanted to digitise the visits and analyse customer satisfaction by zone. Example of sites: Lyondell Basell Française des Jeux As well as several other small sites. Possibility of digitised monitoring. Intranet with easily usable exports for our monitoring committees. Analysis of areas of dissatisfaction. Implementation of appropriate corrective actions.

Thorough, Very good relational skills, Great contact, Flexible, Attentive, Excellent client service, Professional, Efficient

Problems with feedback from certain terminals. Good response to requests, with regular follow-up.

My customer wanted to be able to track the cleaning of the washrooms, so she turned to TAQT, and the solution was found! A simple glance is all it takes to know when the service has been carried out,

Customer response visibility of services

Very good relational skills, Excellent client service, Efficient, Thorough, Speedy, Attentive, Responsive

Produce reports for our client BNP. Analysis of connected and unconnected terminals, networks and non-networks .... The analysis is conclusive. AND this work allows us to target problem sites more easily and find a solution more quickly.

Implementation of a traceability solution for our customer. Implementation facilitated by the procedure transmitted and then ease of communication. Customer satisfaction.

Working with Taqt has always been a positive experience. Every time I've contacted their team, it's been to discuss improvements and optimisations to better meet our customers' needs. For example, in a recent request, one of our customers wanted to use NFC badges exclusively for registering services. Taqt quickly came up with an effective solution: encrypting the badges and configuring the kiosks concerned. Their ability to adapt and provide tailor-made solutions is testament to their commitment to their customers.

We were having problems with one of the boxes. After contacting us, the problem was dealt with immediately and very quickly.

The installation of satisfaction terminals. Very good platform interface

I'm really pleased with the kiosks, they're a real step forward in technology and a pleasure to use. 8.

Until now, it was difficult to know whether the service had been completed. TaqtOne provides instant monitoring for the customer. Our agents badge as soon as they are sure that the service is in line with their job description.

Installation of terminals on several sites. Very good attention to constraints, top-notch contact person.

Taqt enables us to monitor our tertiary maintenance services. The solution gives us clear and effective traceability. Boxes in place, efficient and very presentable. These units are easy for our field teams to access, install and use. Discussions about getting to grips with the system and installing it on site are always very positive and responsive.

Taqt offers training in the use of their terminals and a responsive after-sales service. My main contact, Lydia, is very professional and pleasant, and I have nothing to say about the quality of her work.

I was completely unfamiliar with the tool, and was guided from A to Z on how to use it. I had my accesses in a few times and also tutorials or other which enabled me to be able to carry out my parameter settings.

We seem to have worked on setting up dematerialised traceability for one of our clients. Easy to use, fun, very simple visual but very clear.

We are currently working on TAQT and Actio projects, with traceability and satisfaction options, at the request of our customers.

Friendly, Attentive, Excellent client service, Speedy, Great contact, Responsive

Experts, Attentive, Creative, Reliable, Great contact, Friendly, Excellent client service, Very good relational skills, Flexible, Thorough, Professional, Responsive, Speedy, Efficient

installation of new bollards and replacement of existing bollards . very good

Training on the TAQT application and how the box works, managing box allocations .

Robert Debré Hospital IMV Technologies GHT Rance Emeraude. Fast delivery quality of reporting smooth access to the platform

Training on the platform, identification of active and inactive terminals. Terminal location. Better knowledge of the platform to be able to navigate and provide my customer with results. Tracking the score for my customer

Deployment of TAQT boxes at various sites in the RA region. Better monitoring of services Improved brand image through digitalization

In the event of a problem, the solution is found quickly with just one call. When the system was first deployed, we made it known to other customers so that they could develop it further. In our invitations to tender, we highlight the system.

We recommend the Optio kiosk, which we use without Internet access at all our events (trade fairs, staff meetings, seminars, break room surveys, etc.). It's a simple, effective tool for evaluating how our target audiences perceive our events.

We were confronted with the issue of the traceability of our interventions on our customers' premises, as well as the need to respect our agents' working hours. The results are conclusive