MailSoar

saas provider for feedback and survey software. good monitoring of key email deliverability kpi

we have been experiencing general email deliverability issues for a long time, from past campaigns . pierre was super helpful, was very knowledgeable and put us together a full action plan of exactly how we can fix the issue. very efficient and insightful. i also appreciated his honesty. there were a few avenues i suggested that i thought may fix the issue, he could have very easily just agreed with me in order to sell me on that solution yet he was honest and just kept the solution lean.

Deliverability of Arcads email. We went from a very poor domain reputation to solid inbox delivery, very happy with the collaboration.

We were facing issues with email deliverability and Pierre and his team were able to help solve them!

From time to time, we have had issues with our deliverability, and every time MailSoar has helped us resolve the problem and put in practices that have kept us out of trouble. We went from a place of having consistent issues with deliverability a couple of years ago to a place now where we rarely have them. And even when we do, these guys are the absolute experts in what is going on in the industry and know how to get deliverability issues resolved instantly. Cannot recommend them highly enough.

I've worked with them twice, one for my company and one for myself. They help me to improve the delivery rate of my email significantly. It's amazing results so I reached out to them again. Very efficient, professional, and effective!!

MailSoar audited our email deliveribility and provide recommended next steps. The audit was extremely thorough, and recommended next steps well communicated with a clear perspective on prioritization.

Adaptable, Excellent client service, Client-minded, Proactive, Performance, Availability, Analytical skills, Skillness, Very good relational skills, Good coaching, Helpful, Trustworthy, Punctual, Friendly, Quality of execution, Professional, Flexible, Responsive, Attentive, Good communication

I have worked with MailSoar several times over the years across multiple companies I've been at to help manage our email deliverability. They are extremely easy to work with, knowledgeable, and genuinely interested in getting you results. We achieved excellent email deliverability, a deeper understanding of what impacts our deliverability, and a process for how to ensure our deliverability remains excellent going forward.

Pierre provided outstanding support when helping us resolve our domain settings. He responded almost instantly, was extremely personable, and clearly had deep technical knowledge. He quickly identified exactly what the issue was and guided us to a resolution without any delays or confusion. It’s rare to receive support that is both this fast and this technically precise. I’ve starred Pierre for any future support requests and would highly recommend him to anyone who needs help. A genuinely excellent experience. ⭐⭐⭐⭐⭐ . He also managed to fix an ongoing issue we had been dealing with in a matter of seconds. It was clear he immediately understood the root cause and handled it effortlessly. He couldn’t have been more helpful throughout the process. ⭐⭐⭐⭐⭐

I was having issues getting the emails I sent to clients, not being labeled and sent to Spam. Resolved my issue within 7 minutes. Polite, friendly, trustworthy.

All our emails were going to spam or not being received. I called in hopes for our emails to not go to anyone's spam anymore. Not only did we solve our problem quickly and efficiently but I also learned a lot from Pierre Pignault on why our problems came about and how we solved them.

The proactively detect deliverability issues early to help us address potential deliverability issues early on. We have seen greater engagement and overall lead performance, as a result of their actions.

We encountered problems with the deliverability of our emails and newsletters to new customers for two to three years. We tried working with several specialists, but the problem was never really solved due to its complexity. This created a lot of stress and even sometimes affected our customers' confidence in our daily work... When I discovered Mailsoar online, I decided to give it one last try. Pierre immediately made himself available to organise a meeting and carry out a series of very precise professional tests. He is the best expert I can recommend in this field. He identified all the causes of our problems and solved them one by one. He is also very proactive in always offering the best solutions. Since then, we have had no more issues with our emails. Our system has also become much more secure and efficient. I am truly grateful for the results and highly recommend Pierre and Mailsoar to anyone who needs help with email deliverability. Their expertise, excellent communication and availability make all the difference.

We worked together on a Gmail deliverability issue, as a significant portion of our marketing and transactional emails were not reaching the primary inbox (many were ending up in spam or the Promotions tab), which directly impacted our open rates and revenue. We are already seeing a gradual improvement in the open rate on Gmail, a sign that our emails are returning to the main inbox more effectively, even though optimisation is still ongoing.

Email audit. Actionable audit, easy to execute.

We faced deliverability issues with our email campaigns. MailSoar worked with us to rectify it and put a strategy in place to ensure our email deliverability wouldn't tank in the future. Our email deliverability was significantly improved, ending up in peoples inbox 90%+ of the time. Excellent results.

I had a consultation about our email deliverability, and Pierre provided valuable information that was very helpful. I like the way that he got to the point, and he was knowledgeable in this area. He provided specific next steps and an option to touch base again to evaluate results.

We had a deliverability problem with a client, so we got in touch with Pierre who took the time to understand our situation straight away and gave us a series of initial recommendations to help us. He then proposed a more comprehensive audit to get to the root of the problem. We immediately gained in clarity and visibility, feeling supported by real experts who knew what they were talking about. We have started to implement the recommendations. Thanks again!

Fixing email deliverability issues. Helped to fix authentication and deliverability

A lot of our emails we're going to spam folder so wanted to figure out why! Pierre quickly qalked me through the iddue, helped me solve the problem in real-time and I am very pleased with the service. Will definitly be calling them for any email related issues or enhancements!

A successful consulting project to restore our deliverability

They helped me work on a consulting mission to regain deliverability for our marketing effort! Our deliverability has improved as a result!

A strengthened domain reputation to finally get out of the spam folder

Mailsoar helped improve my email deliverability. I was landing in spam folders with my newsletters when I came to them. They helped to turn my domain reputation from low to high. I was landing in spam folders with my newsletters when I came to them. They helped to turn my domain reputation from low to high. I would recommend them highly.

Specific advice to improve the performance of our mailings

We needed advise on email deliverability , Pierre was able to give us some great advice. Improved performance!

Structured support to resolve our deliverability issues

How to improve the deliverability of my email marketing service. Pierre was able to guide me how to fix my deliverability problem with patience and structured teach me how to fix it! Definitely recommend!

A clear analysis and structured action plan to overcome uncertainty

We knew we were facing deliverability challenges, but for weeks no one could clearly explain what was happening. Pierre not only diagnosed the problem, he backed everything up with systems and analytics that gave us confidence. Thanks to his expertise, we now have a much deeper understanding of our issues and—most importantly—a clear plan to improve. We are incredibly grateful for his guidance and support. Despite having analytics from multiple sources and running our own tests, we were still unclear on how to interpret the data or build an actionable plan. Pierre changed that. He gave us clarity, helped us see the issues objectively, and equipped us with a four-point plan to move forward. We are still unpacking everything we learned, but already feel empowered with direction and confidence thanks to his guidance.

Secure B2B prospecting thanks to reliable email reception

We are an SMB trying to execute B2B outreach for client acquisition, but having trouble inboxing. Mailsoar helped us ensure we were inboxing and helped us develop best-practices to move forward in a codified, safe, and effective manner in our cleint acquisition efforts.

A structured deliverability plan to secure our mailings

We hired MailSoar to help us create a deliverability plan for our email sending. Pierre delivered a very useful report we used to make sure we were following best practices.

A growth partner that really makes a difference

MailSoar has been a game-changer for us. Their expertise and support made a huge impact on our business, helping us unlock new opportunities and streamline processes that had previously been holding us back. They not only delivered results but also became a true partner in our growth journey. Highly recommend working with them if you’re looking for a team that genuinely cares and makes a real difference.

Enhanced deliverability for our B2B2C campaigns

We worked together on improving email deliverability for a B2B2C sales motion. Much higher deliverability!

Open rates above 40% and a rebuilt reputation

Mailsoar provided real expertise quickly assessing our situation, advising and executing a plan that yielded high open rates in a short space of time which took a lot of worry out of building further campaigns under the pressure we had. Mailsoar helped us achieve 40%+ open rates and high click through rates with our campaigns once they were on board, they also helped us re-build our reputation score quickly, this meant we could work without any stress around email marketing and just focus on the content

From catastrophic deliverability to over 50% open rates

I hired MailSoar to help with email deliverability issues I was having with my domain. I was extremely frustrated because most of my emails to a list I worked very hard to build were suddenly landing in spam. I also wanted to optimize deliverability to a new audience, which they handled brilliantly! Not only are is Pierre and his team absolutely wonderful to work with, but my emails are now getting a 50% + open rate. I learned so much working with them, and I look forward to working with them on future projects. Highly recommend!

We used MailSoar’s services for a long time and were very happy with the results. During our time working together, we not only saw strong improvements in our email deliverability but also learned a great deal. Our account representative, Vikas, was fantastic—knowledgeable, responsive, and always willing to go the extra mile to help us succeed. Thanks to his guidance, we were able to better understand and manage the complexities of email deliverability. We highly recommend MailSoar to any business experiencing email deliverability challenges. Their expertise and support make them a valuable partner in achieving long-term success.

Email audit, email sub-domain implementation, continued support of email reliability. Successful rollout of projects to obtain a high standard of email deliverability

A quick and effective call to get our emails out of spam

We had some issues with our emails going to spam. We such a quick efficient call to get our issue fixed. Was a pleasure.

From emails ending up in spam to restored deliverability

We were having problems with our email settings, which meant that our emails often arrived as spam. We solved the problem with a video call and screen sharing, which was very practical and effective. Many thanks to MalSoar

Our domain reputation was run into the ground by poor email practices that we were in the dark about. We needed help to dig us out and set us upright with a firm foundation and set of best practices. MailSoar quickly brought our domain reputation from Bad to High and set us up with a solid foundation and a set of best practices to continue operating with. We're very thankful to have found them and for their care and expertise! I'd recommend them to anyone!

Deliverability. Good deliverability at launch

Delivery problem for an OVH domain on Google Workspace. Everything seems to be working

Faced with problems of email deliverability on our application, we asked Mailsoar to carry out an audit. Mailsoar provided us with a very comprehensive report, highlighting several relevant areas for improvement.

We called on MailSoar to optimise the deliverability of the email campaigns of one of our brands. We called on their services to carry out an in-depth analysis of deliverability and adjust our strategies to improve performance. Thanks to MailSoar's intervention, a clear and structured action plan was drawn up to effectively boost our deliverability.

Resolve newsletter issues and boost deliverability

We were faced with challenges with the delivery of our business news email newsletters. Mailsoar came in and helped us address the issues and improve our deliverability.

Blockages removed and deliverability improved

We were blocked by certain email services, and we wanted to increase our deliverability rate. MailSoar solved the problems with the email services that had blocked us, and showed us the technical changes we needed to make to improve our deliverability.

From a poor reputation to exceptional deliverability

We were faced with deliverability issues. Our domain reputation was lacking significantly. MailSoar helped us to start a new domain, warm it up properly, and set up an ongoing plan for smart email practices that fit our growth goals. Our deliverability has been fantastic ever since. We've been able to generate a lot of revenue that we were missing out on previously by not doing much with email marketing.

A successful email transition with guaranteed deliverability

MailSoar helped us ensure deliverability to subscribers when we moved email platforms. MailSoar helped ensure our emails reached subscribers’ inboxes rather than landing in promotions or spam. Since our business depends on this, the stakes were high—and MailSoar delivered on all agreed metrics promptly and with professionalism.

Fast, efficient service that exceeded expectations

Excellent service, the initial problem was solved in 6 mins so Pierre investigated and helped with some other issues, We still only used 30 mins so Pierre said if I have anymore problems to just contact him and he will honour, cant ask for more than that.

Optimizing our strategy to boost open rates

We utilized Mailsoar to help increase our email open rates. Their team effectively reviewed our unique emailing strategy and made recommendations. They continued to monitor the effectiveness of our emails and dug into the details to assist many of our clients improve their email outcome. We were able to improve email outcomes by changing both email settings and strategies used for emailing.

Improving reputation and email deliverability. Efficient, fast, professional full audit. Improved my email setup. Bluffed!

Clear and professional support to understand my deliverability

Pierre quickly walked me through the process of showing me how my deliverability was measuring up. He was knowledgeable, kind and professional. It was a pleasure working with him. I now know the status of my deliverability.

From a quick audit to a concrete action plan to restore our deliverability

We are facing email deliverability issues and Mailsoar gave us great free advice to start and then we went forward with an email audit from them that set us up to fix the issues we have. In just over a week we received an audit and action plan that we are in the process of implementing to recover our email deliverability. We are highly confident that the plan will work and be succesful.