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Leroy Merlin recommends WEBOTIT

Retail
The rating
5/5
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Rose-Emilie Camblin 
Leroy Merlin

RecommendWEBOTITthe 8 April 2022

The implementation of a test initially store then web to provide a solution to customers lost in front of the breadth of choice: big customer / employee issues and business to be treated. test 1: via a link on mobiles test 2: via a tablet Test 3: in national on our website We were able to learn about many elements (the pure results but also the whole system and the necessary operation) => subjects on customer responses and needs (within the journey) (Customers who have used the solution go to the end and receive a recommendation.) => materials on the use of phygitale in our stores => matters on the importance of addressing the cause (the offer) and not the consequence (customer choice) => materials on our ability to test quickly / ritualize / share the load / frame / learn and accept the reality of the result (true test spirit & learn) => on how we operate as a big company & startup: success We will be able to use this material and continue to set up other complementary tests to continue to find solutions to optimize the experience for our customers! Conclusion: this test really played its role as a test and we are delighted with the efficient-challenging and pleasant collaboration of the Webotit team!

5/5
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4 Recommended qualities

Flexibility

Recognized by 11 clients

Friendly

Recognized by 11 clients

Reactivity

Recognized by 9 clients

Situational Intelligence

Recognized by 2 clients

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