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Basanne recommends MailSoar
Sporting Goods
The rating
5/5

DNS misconfiguration: email problem solved in minutes

After configuring their DNS themselves, this customer found that all their emails, including those sent manually, were ending up in spam. Thanks to Pierre's quick intervention, manual email sending was restored in a matter of minutes.

Aliénor Amet 
CEO, At Basanne

RecommendMailSoarthe 20 June 2022

All my emails arrived in spam following a bad setting of my DNS that I had made by myself. Even my non-automatic emails, which totally prevented me from working by email. Pierre was hyper responsive and in a few minutes I was able to solve my main problem of the emails I sent manually. Now there is the problem of automatic emails (newsletter type and e-commerce email). No doubt I will be asking Mailsoar to help me solve this problem in the future. I really recommend.

5/5
Review authenticated by Trustfolio

8 Recommended qualities

Experts

Recognized by 170 clients

Friendly

Recognized by 137 clients

Efficient

Recognized by 122 clients

Reliable

Recognized by 102 clients

Attentive

Recognized by 95 clients

Speedy

Recognized by 90 clients

Thorough

Recognized by 82 clients

Responsive

Recognized by 81 clients

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About of Basanne?

Sporting Goods

We develop riding clothes designed to last over time and made with respect for people, the environment and animals. Our clothes are designed to be as comfortable as possible and ...

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