Long-term support to overcome a deliverability crisis
Faced with a sharp decline in performance on a self-hosted platform (open and click rates down by a factor of 5 to 6), MailSoar provided support in resolving complex issues over several months. Thanks to their ongoing commitment, emails are once again being delivered to inboxes, even to providers such as Gmail. A collaboration marked by tenacity, expertise, and trust.
Ben Palmer
clicktrix
Our self-hosted email platform was experiencing bad deliverability issues, to the point where our open rates and clicks were 5-6x lower than normal and we were landing in spam for Gmail and other important email providers. . The MailSoar team worked with us for several months through some very challenging issues. There was not a quick fix for our problems, but Pierre never gave up on us, he promised to stick working with us until he got us back in the inbox, and he delivered on that promise. Pierre has a talented and growing team at MailSoar and they are a pleasure to work with. He is also a man of great integrity and a cool guy. Highly recommend working with them if you have email deliverability issues.
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